Once preorders close orders became final. This is due to funds from preorders being used for production of all preordered items. If you are in an emergency situation were you really need a refund, please contact me and we can work something out. I can not refund orders that are not considered an emergency, sorry.

Preorders will not begin shipping until SPRING 2026. Fulfillment for preorders will be completed by myself! If you have any questions or concerns about your preorder please contact me ASAP!

No, it is not possible to combine orders. Orders purchased separate will be shipped separately even if they are going to the same address.

If you need to change your shipping address please contact me ASAP! If your address is incorrect and you have not contacted me to change it, I can not guarantee your items will arrive to you.

Once preorders for Series 3 closed orders became final. This is due to funds from preorders being used for production of all preordered items. If you are in an emergency situation were you really need a refund, please contact me and we can work something out. I can not refund orders that are not considered an emergency, sorry.

Pierrot Puppy preorders will not begin shipping until FALL 2025. Fulfillment for preorders will be completed by myself! If you have any questions or concerns about your preorder please contact me ASAP!

No, it is not possible to combine orders. Orders purchased separate will be shipped separately even if they are going to the same address.

If you need to change your shipping address please contact me ASAP! If your address is incorrect and you have not contacted me to change it, I can not guarantee your items will arrive to you.